This Privacy Policy explains how Sofia Trading Ltd collects, uses, and protects your personal information when you visit our website or communicate with us.
We are committed to protecting your privacy and handling your data in accordance with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
2. Information We Collect
We may collect the following information:
- Name and company details
- Email address
- Phone number
- Billing and delivery address
- Order and quotation details
- Communication records
- Website usage data (via cookies and analytics tools)
We only collect information that is necessary to provide our services and respond to enquiries.
3. How We Use Your Information
Your information may be used to:
- Provide quotations and process orders
- Communicate regarding enquiries or projects
- Manage deliveries and logistics
- Improve our website and services
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal data to third parties.
4. Data Sharing
We may share necessary information with:
- Manufacturing partners (for production purposes only)
- Logistics providers (for delivery)
- Professional advisers (accountants, legal advisers)
- Regulatory authorities where legally required
All third parties are required to handle your data securely.
5. Data Security
We implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
6. Data Retention
We retain personal data only as long as necessary for business, legal, and accounting purposes.
7. Your Rights
Under UK data protection law, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion (where legally permitted)
- Object to certain data processing activities
To exercise your rights, please contact us using the details below.
8. Cookies
Our website may use cookies to enhance user experience and analyse website traffic. You may manage cookie preferences through your browser settings.
9. Contact Information
For any privacy-related enquiries, please contact:
Sofia Trading Ltd
Email: info@sofiatrading.co.uk
Phone: +44 (0)7459 116 466